Support

We are a small team and we read every message. We do not promise a response time, but we answer as quickly as we can.

Write to us

support@neverhalt.app. Write from the email of your account and tell us the name of the agent and what you expected to happen. Never send passwords, API keys or tokens.

Find the answer yourself

• Quickstart and the other documentation.
• System status if something is slow or down.
• Is your email not confirmed? Sign in and press “Send a new link” in the dashboard banner. Check your spam folder.
• Forgot your password? Reset it here.

Billing and refunds

Update your card, download invoices and cancel from Settings → Manage billing. Refunds are described in the Refund Policy. For a charge you do not recognise, write to support with the date and the last four digits of the card.

Your data

You can export or permanently delete your account from Settings, any time. See the Privacy Policy.

Security and abuse

Found a vulnerability? security@neverhalt.app (see Security). Report a harmful agent or page: abuse@neverhalt.app.